If you just placed the order, there is a 1 hour window during which you can cancel the order yourself via the My Account Section (person icon in upper-right hand corner of the site). Simply click on the person, select Order History, and the cancel button will be just below the order summary if it is still possible for you to cancel yourself. You can then replace the order with corrected information.
If you do not see the cancel button or if you checked out as a guest, we will still do our best to assist. Contact Customer Service after placing your order, and we'll do everything we can to accommodate your request.
Our automated processes typically fill orders extremely quickly, so the time window for changes or cancellations is very short.
If you do not see the cancel button or if you checked out as a guest, we will still do our best to assist. Contact Customer Service after placing your order, and we'll do everything we can to accommodate your request.
Our automated processes typically fill orders extremely quickly, so the time window for changes or cancellations is very short.
To track your order or check order status, visit our Track Your Order page and enter your order number and billing zip code.
For each shipment that goes out we send an email with the shipment details and tracking information. Please allow 3 to 4 business days for your first scan to appear during peak shipping season.
For each shipment that goes out we send an email with the shipment details and tracking information. Please allow 3 to 4 business days for your first scan to appear during peak shipping season.
No worries! If you have received your order but it is incomplete, please first verify whether or not your order contains preorder items. Visit our Track Your Order page and verify the shipping status of all the items on your order. After you’ve confirmed that the missing items have shipped but were not included in your package, please contact Customer Service.
Calendars.com is proud to offer hundreds of items that can be ordered on our site before their official release dates. Each item is assigned a release date, which represents the scheduled date of its arrival into our warehouse. These release dates are provided to Calendars.com by our suppliers and are subject to change without notice. In the interest of keeping our customers as informed as possible, Calendars.com will update these dates as soon as those changes are communicated to us. You can look at each items Product Detail Page for the most up-to-date release date that we have.
For orders placed after 8/1/22, funds will be collected at the time of purchase. If it is not possible to fulfill an item, we will contact you and issue a prompt refund. Please note that once we process a refund it may take 3-5 business days to settle back to your account.
For orders from before 8/1/22 with pending pre-order items, when the item comes into stock we will authorize your card for the funds due. When the order ships, we will capture those funds.
For orders from before 8/1/22 with pending pre-order items, when the item comes into stock we will authorize your card for the funds due. When the order ships, we will capture those funds.
We will contact you if we are not able to ship your order within 30 days of the estimated ships after date. At that time you may decide if you wish to have the order continue processing or to cancel via our customer service team (gethelp@calendars.com or 800-366-3645)
Email us using the address below. Include relevant details, like order number, address correction, etc. so we may assist efficiently.
* We’re experiencing a surge in contacts. Please expect longer wait times on phones (several hours) and up to 7 days for email responses. We’re here, working through each case in order. No need for another email – we’re on it and will get to you soon! *
