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Customer Service > Password


You can reset your lost or forgotten password by clicking here and following the instructions below:

  1. Click the Forgot Password link

  2. Forgot Password
  3. Enter your email address and click Submit

  4. Forgot Password
  5. Open the email sent to your email address on file and click the link included in the email. Select the account you wish to update the password for. Once you have clicked on the account, you will be directed to this page:

  6. Forgot Password
  7. Enter a new password and confirm the password then click 'Submit'

  8. You will then be directed to the Log In page where you will enter your email address and your new password.

If you have any issues, click here to contact our Customer Service Team.

How do I update my password?

You can change your login, email address, and password from theMy Account section of the website. Please note that all of your email subscriptions and order confirmations will be sent to your new email address.

What are your password requirements?

  • Password must be between 6 and 25 characters long
  • Passwords are case sensitive
  • Passwords must contain at least one alpha and one numeric character
  • Passwords can contain special characters including spaces



I requested my password be emailed to me, but I never received it.

Email spam-blocking software Some internet service providers, such as AOL & Yahoo, have very powerful spam-blocking tools that may block our automated emails. Please check your spam blocker settings. This issue can usually be resolved by adjusting your settings to allow emails from

Create a New Account To create a new account with a different email address click here.

Contact Customer Service To contact Customer Service click here.